SmartSimple Blog

The digital era has transformed how art is created, shared, and appreciated

For Arts grant-making organizations, this evolution comes with its set of challenges. From bulky file sizes and incompatible formats to the hassle of downloading numerous submissions, Arts grantmakers often find themselves grappling with a suboptimal processes when it comes to managing video assets.

Over the next few months we will be highlighting some important but lesser known features within SmartSimple Cloud. Whether you're already using these features or just discovering them for the first time, we expect these features to truly boost your process efficiency and effectiveness.

We get into many great conversations with businesses, and one term that always comes up is the ever-ominous “CRM.” Every business needs one, yet the CRM concept is a complex one because it’s open to so much interpretation. Take for example the “C,” in CRM; it can mean “Client,” “Constituent,” and “Contact,” all meaning very different things. In our upcoming ELEVATE San Diego session led Eric Lauer, SmartSimple’s Director of Customer Experience, we’ll be settling the confusion, once and for all.

Each quarter, we release a series of upgrades we've developed over the last three months, many of which are created out of your needs. In this special newsletter, we highlight some of the features that we think will have the greatest impact on your user experience. A full upgrade summary of all features and enhancements can be found on our Wiki, or by attending our Upgrade webinars.

Helping your grantees stay on top of their reporting can be a lot of work, it’s vital in helping you track the impact your investments are making.