Grand Rapids Community Foundation
Grand Rapids Community Foundation had long developed and maintained its own grants management system. Although this provided the foundation with a high level of control, the foundation ultimately decided to get out of the business of developing grants management systems. Grand Rapids Community Foundation therefore had to find a replacement system that was less cumbersome for the end user and removed known barriers from the perspective of the grantee.
Key Stats
Client Name: Grand Rapids Community Foundation
SmartSimple Client Since: 2014
Type of Giving: Grants, program-related investments, scholarships
Dollars Granted: $172 million through 22,000 grants
Old System: YourCause (Good Done Great)
Key Pain Points: Previous system was difficult to use and inflexible to changing organizational needs, along with configuration, changes were cumbersome to apply.
New System Must-Haves: Increased flexibility, improved ease of use, and user experience for staff and grantees, along with access to reliable and responsive support.
- Increased flexibility to accommodate changes
- Improved Better ease of use and user experience for staff and grantees
- Reliable and responsive support
SmartSimple’s implementation team has been outstanding in delivering on promises and in looking for ways to make the system better.
