Client Name: City of London, Ontario
SmartSimple Client Since: 2015
Type of Giving: Grants
Dollars Managed: $1.8 million annually
Old System: Microsoft Office, paper
Key Pain Points: Too much paper, no centralized document storage, no online document signing capabilities, reports extremely time-consuming to complete.
New System Must-Haves: Cost effective, online application and tracking, intuitive to use, able to evolve, strong security features.