About SmartSimple

SmartSimple was designed from the start to help organizations connect with their communities and streamline critical processes. We’re able to do this because our products are almost endlessly configurable. Once a system is implemented, our clients are able to administer their software on their own, with minimal help from us.

We are proud to say that the SmartSimple platform was designed, developed and produced by a multicultural team of various beliefs, sexual orientations and gender identities.

It’s been over a decade since we started serving clients, and our core mission of providing personalized software solutions to our customers remains unchanged.

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How We Work With You?

We get your system up and running quickly. Our implementation team works hand in hand with your team to ensure SmartSimple fits your business like a glove. We take care of:

Understanding your needs

We dig deep into your organization’s processes to capture your key procedures and configuration needs.

Outlining your plan

We create a detailed plan of action before we kick off, ensuring you understand exactly what we will be doing.

Building your system

You work directly with our experts throughout the implementation process, ensuring everything is clearly configured to your specifications.

Training your team

We’ll train your team to manage and make changes as your system requirements evolve.

Our Technology

We designed SmartSimple with flexibility in mind. SmartSimple was built to accommodate your people, processes, information and communication needs in a changing world. Our system is constantly upgraded to bring you the latest advances in technology while ensuring backwards compatibility.

Standards and Testing

SmartSimple is a verifiable, trustworthy environment. We are a CSAE 3416 (SSAE 16 equivalent) and PCI compliant organization. Plus, we are subject to regular third-party vulnerability testing.

To learn more about the inner workings of SmartSimple visit our Wiki.

Our History

SmartSimple was born in the winter of 2002 at the University of Toronto, the brain child of Michael Reid and Keith Yau.

Our first office was located in Toronto, Canada, with three employees, five users and one client.

Historical photo of Mike and Keith
SmartSimple firsts infographic