2. How we use your personal data
In this Section 2 we have set out:
- general information on how we collect information on this website
- the general categories of personal data that we may process;
- in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
- the purposes for which we may process personal data; and
- the legal bases of the processing.
2.2 The personal information we collect can be divided into two main categories: information you give us, and information we collect automatically.
Information You Give Us:
We request to collect information from you when you are engaged in any of the following activities on our website:
- Job Application
- Demo Request
- General Inquiry
- Event Sign-Up
- Newsletter Sign-Up
- Webinar Sign-Up
- Content Downloads
- Partner Program Sign-Up
- Live Agent Chat
- GDPR Requests
You can choose whether or not to disclose your personal data while engaging in these activities. However, if you do not provide the information we have deemed mandatory, you will not be able to take full advantage of the website and its functions or content.
When you submit data on our website, you will be consenting to SmartSimple processing the categories of personal data that you have provided. The categories of personal data that we collect are as follows:
We may process your contact data ("contact data"). The contact data may include your first name, last name, email address, and phone number. The contact data may be processed for the purposes of communicating with you, operating our website, providing our services, processing requests, record-keeping, and marketing and sales purposes. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters, and/or downloading content, confirmation of event or webinar registration, changes to any current or future registrations, notifications if you change your communication preferences, removing you from our mailing list upon your request, and adding you or deleting you from our marketing database. ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters, and/or content. The legal basis for this processing is consent.
We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
We may process information contained in any inquiry you submit to us regarding goods and/or services ("inquiry data"). The inquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
GDPR Request Data
We may process information contained in any GDPR Request you submit to us fulfilling your rights set out by the GDPR (“GDPR request data”). We will process this data for the purpose of fulfilling the request, communicating to you about the request, and sending you a validation once the request has been fulfilled. The legal basis for this processing is consent, OR if the processing is necessary to comply with our legal obligation as a controller.
Job Application Data
We may process data contained in any inquiry you make relating to job applications (“job application data”). This data may include address, city, country, province/state, postal/zip, work eligibility, employment status, level of education, work experience, desired annual salary, and anything you submit to us in your cover letter and/or resume. This data may be processed for human resources, hiring procedures, and record-keeping. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process “health data”. We collect this data when you are signing to attend an in-person event with SmartSimple. This data may include food allergies, diet restrictions, and if you require special assistance.This data may be processed for the purposes of providing you appropriate accommodations at our event(s), should you require it. The legal basis for this processing is consent OR if processing is necessary in order to protect the vital interests of the data subject or of another natural person.
Information We Collect Automatically:
We request and/or request to collect information from you when you are engaged in any of the following activities on our website:
- Visiting our website
We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.
SmartSimple does not purchase marketing lists from third-parties.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person's personal data to us, unless we prompt you to do so.