Trust & Security Center

Connecting you to our latest security, compliance, privacy and legal information.

Overview      Security      Privacy      Compliance      Agreements      System Status      Updates

Before trust comes transparency

"We are in the empowerment business.

Through our software platform, services, and partner network, we empower organizations who, in turn, empower their communities. Before empowerment, trust must be established through transparency. We are committed to securing your organization and communities data through our information security management system privacy, and compliance programs with the help of our partners. Through our security audits and certifications, processes to simplify your due diligence compliance, and our Trust Portal, we help your organization thrive in the face of uncertainty allowing you to concentrate on the business at hand.

We have one mandate for our Trust programs: continuous improvement."

Michael Reid, Co-Founder & Chief Operating Officer
Keith Yau, Co-Founder & Chief Technical Officer


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Validate with Auditor

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Request access to SOC 2

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Request access to our self-serve Trust Portal for additional documentation

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View third-party risk assessment through CyberGRX

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We maintain our user’s data security by establishing, monitoring, and promoting industry best practices. Using a risk-based approach, we’ve implemented information security controls for all ISO/IEC 27001 domains: Organization, People, Physical, and Technological.

We also use Multi-Factor Authentication (MFA), providing higher security protection to clients and client communities.

Learn more about our security practices.

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You own your data. SmartSimple has implemented technical and organizational measures to ensure the security, privacy, and availability of your most valuable asset. Our granular privacy features allow organizations to have full control of their data governance within the SmartSimple Cloud.

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SmartSimple demonstrates our compliance with our customers and community by maintaining accreditation with multiple global standards for information security. We undergo rigorous annual audits by independent third-party auditors to validate our program and controls. View our list of compliance standards and reports.

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Easy and self-serve access to legal documents support transparency and security. View and download standard agreements and terms.

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System Status


Gain insights into our service availability worldwide.  View real-time statistics from each of our hosting regions.

To contact our GRC (Governance, Risk and Compliance) Team via email:

Or mail us at SmartSimple Software, Inc.
Att: Governance, Risk and Compliance Manager
4576 Yonge St Suite 606, Toronto, ON M2N 6N4