Since 1974, the Toronto Arts Council (TAC) has been the city of Toronto’s funding body for artists and arts organizations. From emerging to well established artists and arts organizations, TAC supports creative endeavors in every region of the city. Through its funding, TAC cultivates enrichment, and proudly reflects Toronto’s vibrancy through the diversity of artists, arts communities and audiences it serves.
“The most impressive aspect of our SmartSimple system is how much it has improved our communications. With communications features like group email and system-generated emails that are automatically saved, we have a complete record of each interaction with our applicants and clients. Every point of contact is attached to each individual’s record in SmartSimple, so no historic knowledge is lost as everything is safely stored in our system.”
“With SmartSimple, we have the ability to add notes to applications and reports to request further information. The system instantly sends an email to that person and shows them what specifically needs revising while locking down the rest of the document. This has been a real time-saver, eliminating back and forth emails with clients by making our request perfectly clear. Clients easily understand exactly what is being asked of them and they reply more quickly with the correct details the first time we ask.”
“I also like the automated workflows. For example, we can set up automatic notices for grants officers for incoming reports required from clients. Instead of constantly having to dig through different spreadsheets to see if a report has been received, the grants officer is emailed as soon as it’s entered.”