SmartSimple's Role is to be your trusted SaaS provider, hosting and managing your data in a secure fashion.
SmartSimple will never move, alter, edit or delete any of the data in a client’s system. While we can be engaged to assist you with such activities, our role is simply to store the data you upload to your system. While we will accommodate your organization’s privacy policies, we are not in the position to properly govern or moderate them for you.
The Client's Role
This means you’re required to manage the integrity of your data, making sure that what is being shared with us is only what needs to be, or should be, shared. Based on the sensitivity of the data you collect - for example, if you collect banking information, employment details or intellectual property, you will also need to decide who has permission to access, amend or remove any data from within your system, and whether you will need a dedicated server as opposed to shared server hosting.
To fully understand the shared responsibility of data privacy, please read our Data Privacy - A Shared Responsibility between SmartSimple and the Client.