SmartSimple Blog

SmartSimple’s 24/5 Support Is Here To Help Wherever You Are

Posted by Stirling Myles on Mar 30, 2020 3:31:54 PM


Long story short: we got you.

During a time when there’s so many questions, we wanted to provide some levity and reassurance to you during this unprecedented period. We are operating business as usual.

Although our main offices are closed and we’re working remotely, we are experiencing no disruptions, and, in fact, we’re well-equipped to manage the higher than normal volumes of support emails and projects that we are working with. 

Our support hours remain unaffected, and our support team continues to operate at full capacity. We’re still providing 24/5 technical support and 24/7 critical support. And You’ll still be able to contact all members of our staff via phone or email.

As a reminder, our support hours are:

EST: 7 PM Sunday - 9 PM Friday

PST: 4 PM Sunday - 6 PM Friday

GMT: 11 PM Sunday - 2 AM Saturday

AEST: 9 AM Monday - 1 PM Saturday

We’re in this together. And you can contact all members of our staff via phone or email find support with any technical questions you have with our support team. Get in contact.

Topics: Support